Policies

Terms

Our terms are net 30 days for non precious metals and net 10 days for precious metals. Prices are based on our current pricing schedules of 1 gross, 3 gross, and 10 gross price breaks. All claims must be made within 5 working days of date of invoice. Unless credit has been established shipments will be made on a C.O.D or Pro-Forma basis. To establish credit we recommend three (3) trade references and one (1) bank reference to be submitted to our credit department.

Ordering Items

When ordering, please specify the following: quantity, style number, material desired, shipping instructions, and thickness when necessary. Cancellations will be accepted provided that it is not a special order or has not been put into production.

Returns

We will not accept merchandise returns without prior mutual agreement. All claims must be made within 5 days of receipt of goods. Returns must be sent prepaid unless the return is due to defective merchandise in which case we will assume responsibility for shipping charges. We are not liable for error and shortages incurred by plating companies or job shops.

Samples

We realize the importance of satisfying your needs. We maintain a separate department to meet your requirements quickly and accurately. Samples can be order at a minimum of 2 dozen quantities and will be billed at the 1 gross pricing schedule.

Tools

Shapes, designs, and patterns can be custom made to our customer's specification. Such items resulting form these tools and dies will be confined exclusively to the customer as agreed for a period of time.

Catalog

A $35.00 fee will be charged for each catalog requested. After the first $200.00 in sales, you will receive a $35.00 credit towards your account.